What is Answer Engine Optimization (AEO)?
AEO is the work of getting your brand named and cited inside the answers AI assistants write. Not ranked near them — named in them.
When someone asks ChatGPT or Perplexity “what’s the best accounting software for a small café?”, they do not get ten links. They get a paragraph naming two or three products, with a handful of sources underneath. If your brand is not one of the few named, you were not shortlisted — and unlike a search results page, there is no second page to be on.
Answer engine optimization is the practice of making your brand easy for those assistants to find, trust and quote. It covers what is on your own pages, how that content is structured, and what the rest of the web says about you.
How AEO differs from SEO
They share plumbing but optimise for different outcomes. SEO earns a position in a list; AEO earns a sentence in an answer.
| SEO | AEO | |
|---|---|---|
| Goal | Rank a page | Be named and cited in the answer |
| Unit of competition | A page against other pages | A brand against two or three other brands |
| Measured by | Position, impressions, clicks | Mention rate, citation share, position among named brands |
| Where the traffic goes | Your site, if they click | Often nowhere — the answer is the destination |
| Timeframe | Weeks to months | Weeks, and it moves when models update |
The last row is the uncomfortable one. A large share of AI answers end the journey: the person gets what they needed without visiting anyone’s website. Your analytics will not show that as a lost visit, because it never was one. The only way to see it is to ask the engines directly and record what they say.
What actually moves an AEO score
Having run this against real brands, four things do most of the work, roughly in this order.
1. Answering the question in the words people ask it
Assistants quote pages that answer a question directly and early. A page titled “Solutions” that takes four paragraphs to say what it does will lose to a page titled with the question, answering it in the first sentence. This is why FAQ pages and plainly-titled guides punch above their weight.
2. Putting the specifics in plain text on your own domain
Prices inside an image, specifications in a PDF, integrations behind a JavaScript tab: an assistant cannot quote what it cannot read. If the fact is not on your page as text, the engine will take it from a review site or a competitor’s comparison page — and cite them instead of you.
The cheapest win in AEO: publish your monthly price as text. Most brands that lose the “how much does it cost” question lose it to a competitor whose pricing page states a number plainly.
3. Structured data that matches the content
Organization, Product, Offer, FAQPage and Review schema tell an engine what your page asserts, in a form it does not have to infer. Schema does not invent authority, but it removes ambiguity — and ambiguity is what gets you skipped.
4. Third-party sources the engines already trust
Assistants rarely cite only the vendor. They cite review platforms, directories, industry roundups and news. If your category’s answers keep citing one review site, an accurate, complete listing there is worth more than another page on your own blog.
How to measure it
AEO without measurement is decoration. Three numbers matter:
- Mention rate — the share of answers that name you at all.
- Citation share — the share of cited sources that point at your own domain.
- Position — where you appear among the brands named, because the first name carries most of the intent.
Measure them on a fixed set of questions, on a schedule. One spot check proves nothing: answers vary between runs, and a single lucky mention is not visibility. What you want is the trend across months, against the same questions, with the competitors you actually lose deals to tracked alongside you.
A worked example: our own score
We ran our first check on Bungad the day this site launched, against eight questions our buyers ask. We were named in zero of eight answers — a visibility score of 0 out of 100. That is the honest starting point for a brand with a website a few hours old, and it is why we publish pages like this one.
The run also surfaced something no keyword tool would have: for the question about AEO services in the Philippines, the most-cited source was the Bureau of Customs. In the Philippines, “AEO” means Authorized Economic Operator, a customs programme. Locally, the phrase to use is “AI search visibility”, not “AEO” — a positioning correction that came directly from reading the answers.
Where to start
- Write down the ten questions a buyer asks before choosing someone like you.
- Ask the engines those questions and record who gets named and cited.
- Fix the clearest gaps first: pricing in text, a direct answer page per lost question, schema that matches.
- Re-check monthly and watch the three numbers, not your feelings about the copy.
See where you stand
Send us your website and three questions your customers ask. We’ll show you who the assistants recommend today, and what it would take to be named instead.
Get a free visibility check